Falling below the standard of care in providing legal services to a client can of course bring a malpractice claim down on your head — and as we’ve pointed out, the economic climate resulting from the Covid-19 pandemic raises the risk of such claims.  Let’s say that you’ve actually made an error.  If you acknowledge your negligence, can you quickly settle the claim with your client and move on?   A Tennessee Supreme Court opinion issued last week spotlights the ethics rule that imposes requirements and limitations on your ability to smoothly exit a potentially messy situation.

Mea culpa

A Tennessee lawyer voluntarily dismissed the personal injury suit he had brought on behalf of his client in her car accident case.  Unfortunately, the lawyer failed to refile the case within the statute of limitations, and as a result, his client’s cause of action became time-barred.  (Blowing a deadline is the most common cause of a malpractice claim.)

The lawyer met with the client, acknowledged his mistake in writing, and gave her a $500 check with a promise to “make every effort to make [her] whole.”

Later, the client filed a grievance against the lawyer. A few months later, the lawyer agreed with the client to pay her $5,000 in exchange for a full release of her legal malpractice claim against him, and withdrawal of her ethics complaint.  The lawyer did not advise the client of the desirability of seeking independent legal counsel before settling her claim against him.

Clear conflict

Within three months of the settlement, the disciplinary authorities came knocking.  The lawyer was charged with violating his duty of competence and diligence under Tennessee’s versions of Model Rules 1.1 and 1.3.  He was also charged with violating the Volunteer State’s version of Model Rule 1.8(h)(2), which bars settling a liability claim or potential liability claim with a client or former client without advising that person — in writing — that it would be desirable for them to get independent legal advice on the advisability of the settlement.

The rule is included as a subsection of the rule on conflicts of interest that mostly arise based on a lawyer’s personal interests, and it’s easy to see why it is positioned there:  a lawyer who is in the cross-hairs of a client’s malpractice claim is clearly conflicted when it comes to valuing that claim and arriving at a fair settlement with an otherwise-unrepresented client.  The situation clearly calls for the client to get legal advice from someone besides the conflicted lawyer.  Failing to so advise his client before settling the potential malpractice claim against him put the Tennessee lawyer on the wrong side of the rule.

The lawyer stipulated to the rule violations, and only disputed the sanction that the disciplinary panel imposed and that the chancery court affirmed:  suspension for one year, with only 30 days to be served as an active suspension, and the rest as probation.  The state supreme court affirmed as well, calling the penalty “generous,” and noting that it was the least amount of time on active suspension provided for under the state rules.

The court also noted that the lawyer had received seven previous disciplinary sanctions over his 47-year career, four of them involving failing to file matters within the applicable statute of limitations.

Watch yourself

If you make an error, the prospect of resolving it quickly with the injured client is very inviting.  But if you fail to keep yourself out of a conflict in the process, you can find yourself in a different kind of trouble.

Lawyers should be allowed to help provide “basic financial assistance to indigent clients — such as money for groceries, clothes or medical supplies,” the New York City Bar Association said last week in a letter to the state’s courts.  In light of the urgent need caused by the corona virus pandemic, the group is seeking to fast-track an already-pending proposal to amend New York’s ethics rules, which generally bar providing financial assistance to clients in connection with pending or contemplated litigation.

An unlevel playing field

Model Rule 1.8(e) has only limited exceptions:  lawyers can advance court costs and expenses in contingent fee cases; and they can pay “court costs and expenses of litigation” on behalf of indigent clients.  But as New York’s version of the rule currently provides, they can’t advance or guarantee other financial assistance to litigation clients.

A rationale for the rule is that if lawyers “subsidize lawsuits” by making loans to clients for living expenses, it “would encourage clients to pursue lawsuits that might not otherwise be brought.”  See id. cmt. [10].  This ignores an obvious power and resource imbalance.  As Prof. Roy Simon points out in his treatise, Simon’s New York Rules of Professional Conduct Annotated, “[a]rguably, financial assistance by lawyers to litigants would level the playing field … especially where a relatively wealthy individual or a successful corporate defendant opposes a relatively impoverished plaintiff.”

One commentator has pegged the origins of the rule to the Star Chamber Act of 1487 and the Statute of Liveries of 1504 “which were intended to prevent wealthy landowners from bankrolling legal claims of their serfs as a means to gain more land and power for themselves.”

Humanitarian exception

The corona virus pandemic, which has wreaked havoc in New York, with more than 159,000 cases reported in New York City as of Thursday, obviously brings the subject of financial assistance to clients to the fore.  The stay-at-home order in New York, as elsewhere, has resulted in wide-ranging economic devastation and huge job losses

In its letter, the bar association described the proposal for a humanitarian exception to Rule 1.8(e), which would permit lawyers representing indigent clients on a pro bono basis, as well as lawyers working for legal service providers, public interest offices, and law school clinics, to provide financial assistance to indigent clients under limited circumstances.

For example, permitted activities under the humanitarian exception could include:  “a pro bono lawyer helping a client pay for groceries or essential living supplies; a non-profit law office establishing a client assistance fund to allocate resources based on need; and a law school clinic leveraging its resources to provide assistance to a client who may be struggling to meet basic living expenses.”

Under the proposal, lawyers  would not be allowed to offer financial assistance as an inducement to continue the pro bono representation or allowed to advertise the availability of financial assistance.

The New York State Bar Association has already approved the proposal and in January had sent it to the courts for their consideration.

Client assistance in other states

Although New York’s current version of Rule 1.8(e) tracks the Model Rule fairly closely, other jurisdictions have taken other more expansive approaches.  The District of Columbia’s Rule 1.8(d)(2), for example, allows lawyers to extend financial assistance provided that it is “reasonably necessary to permit the client to institute or maintain the litigation or administrative proceeding.”

Other states that permit client financial assistance over and above court costs and litigation expenses under their versions of Rule 1.8(e)include Louisiana; Minnesota (may guarantee loan “reasonably needed to enable the client to withstand delay in litigation that would otherwise put substantial pressure on the client to settle a case because of financial hardship rather than on the merits”); Mississippi; Montana and North Dakota.

Stay tuned for action on this front in the Empire State.  As the bar association wrote, “Especially now, lawyers should not be limited in their ability to provide assistance to clients who are struggling to make ends meet.”

When we scheduled our daughter’s wedding for March 15 in New York City, little did we know how surreal the world would be by then.  The wedding did happen, with a much-reduced number of guests, hand sanitizer on each table, and with the hora joyously danced with gloves on.  The next day, the governor banned any gatherings, and by the time we returned home to Cleveland a couple days after that, the changes in all of our every-day lives had taken hold.

Now we seem to be getting ready to start cautiously emerging into what everyone is calling the “new normal.”  What will it look like in terms of continuing to practice ethically and managing professional liability risk for you and your firm?

Malpractice-claim “upswell” to come

First, what are the stakes?  Many things about our future professional lives are unknowns, but if past tumultuous national events are a guide, there will likely be an uptick in grievances brought against lawyers, and likely a decided increase in the number of legal malpractice claims asserted against lawyers and firms.

The public health crisis has of course created potentially ruinous economic hardship for numerous clients, both businesses and individuals.  As the Great Recession taught us, the economic situation will result in many different kinds of litigation, and when deals go south or when underlying litigation does not turn out well, clients very often blame their lawyers, whether it’s justified or not.

One malpractice insurer has noted that during a recession, and for the three years following, there has historically been a spike in paid claims, a number that typically doesn’t recede until five years post-recession. “In addition, and looking back at the events of 2008 specifically, legal malpractice insurers experienced a spike in paid claims above $10,000 that ranged from 35% to 41%.”  Bar committee chairs note the same possibility of an upcoming “COVID-19 legal malpractice upswell.”

Keeping safe, minimizing risk

Here are five things you can do to try to reduce your risk of being on the wrong end of an ethics grievance or a malpractice complaint as we tiptoe toward the “new normal:”

  • Stay in your lane:  We’ve noted before that when times get lean — as they are going to become for practitioners in many areas — the temptation is to take all the business that comes in the door.  If you are a solo or in a small firm, beware of this tendency, because “dabbling” can raise competence and diligence issues from an ethics standpoint (Model Rule 1.1, Model Rule 1.3).  Make sure you are truly able to handle a matter before you agree to be retained.  Get input in the area from someone you trust, so that you don’t fall into the trap of not knowing what you don’t know.
  • Keep the calendar:  Year after year, missed deadlines are the most common source of legal malpractice claims.  The pandemic produced a shifting landscape of orders on court closures, statute-of-limitations, deadline extensions and the like.  Pull out all the stops on your calendaring process.  Build in redundancy, using paper calendars, your e-calendar and your docket department’s calendar system (assuming you’re lucky enough to have this kind of support).  Make sure that your staff — wherever they are working from — knows who has responsibility for what.
  • Be on top of your game:  No pressure here — but it’s obvious that developments in your substantive area of focus have changed and are changing quickly every day as the government responds to the COVID-19 pandemic.  Practicing competently means staying on top of it all.  Add that to the challenge we have all faced with working from home and at the same time possibly balancing a range of current life issues:  kids at home, spousal job loss, family health issues.
  • Document, document, document:  Put more in writing.  Your clients will continue to be in fast-moving situations, calling on you to move quickly, too.  Speed can be an enemy from a risk-management point of view, however.  At least memorialize in an e-mail what the client has asked you to do — aka the scope of the engagement.  This can be particularly important if you have been directed not to do some aspect that would ordinarily be within the scope of the legal work.  Also be clear about who you do and don’t represent, and communicate that in writing.
  • Check in with your carrier:  Your professional liability carrier can be a good source of risk-avoidance resources, and this is also a good time to check your policy provisions.  And if you don’t have insurance, make sure you are complying with any ethics rules or regulations on necessary communications you need to make to clients.

Don’t forget self-care

Last, this pandemic and its fallout will continue to be grueling from an emotional standpoint.  The mental health and well-being of lawyers, already widely viewed as problematic, will continue to be an issue.  Take care of yourself.  Reach out for help if you feel over-whelmed.  Here, as we frequently post, is a link to every state’s lawyer assistance program.  Here is a link to the ABA’s COVID-19 Mental Health Resource page.  There are lots of other resources, too.

We’ll emerge — in some way or another — on the other side of this.  In the meantime, be well and keep safe.

We’ve written before about Better Call Saul and its legal ethics lessons.  Now, as we all WFH (work from home, that is), here comes a light-hearted series featuring Rhea Seehorn’s character, Kim Wexler, discussing various legal ethics issues.  You can watch the first installment on YouTube here.  It’s a fun five minutes on marketing, and will definitely make you smile whether or not you are a fan of the Emmy Award-winning show (as I am).

Kim’s take on Model Rule 7.1 (“Communications Concerning a Lawyer’s Services”) and Model Rule 7.3 (“Solicitation of Clients”) is timely because we all need to market harder these days.  Lawyers are pushing out an unprecedented amount of free content to clients and prospective clients in the form of alerts and blog posts on fast-breaking pandemic developments.  And it doesn’t take much tea-leaf reading to see that there may be very hard times ahead for many sectors of the legal industry, making our marketing efforts that much more important.

But marketing harder doesn’t mean marketing improperly.  As Kim Wexler points out, you want to be a “GOOD lawyer.”

Hat tip to Prof. Alberto Bernabe’s Professional Responsibility Blog for pointing me to this neat resource.  I’ll be working it into the legal ethics course I teach as an adjunct law prof.  Remote learning, anyone?

Keep healthy, safe (and ethical) during this crazy time.

A few weeks ago, we wrote about the Ohio bar applicant with mega-school debt, and the recommendation of the state character and fitness board that she not be permitted to take the bar exam until 2024 based in part on her “neglect of financial responsibilities.”

Less than six weeks after hearing oral argument, a divided Ohio Supreme Court overturned the board’s recommendation, and ruled that the applicant will be permitted to take this year’s July bar exam.  The ABA Journal’s story is here, and you can read the court’s opinion here.

On-time payments

The court acknowledged the 59-year-old applicant’s testimony that the debt might not be paid off during her lifetime, but said that her credit report showed that she was servicing her current debts (with the exception of one disputed debt) and that she was not in arrears.  The board had also conceded that the applicant appeared to be timely on her debt obligations — although for the large educational debt, there was no repayment obligation at the time of the hearing, because of the applicant’s percentage-of-income plan.

All things considered, the majority said, the applicant had established by clear and convincing evidence that she has the requisite character, fitness and moral qualifications to practice and that she can sit for the upcoming exam.

Taxpayers’ burden?

Four of the court’s seven justices concurred; two justices concurred in the judgment only.  The lone dissenter said that the applicant’s pattern of taking on debt without a plan for how it will be repaid does not justify the trust of clients, adversaries or the courts with respect to her professional duties, and indicates that the applicant is “relying on someone else (most likely, in this case, the taxpayers) to take care of her debts for her.”

Large educational debt is more and more a part of post-law-school life.  The court’s willingness to see past the amount — at least when the debt is not in arears — is noteworthy, as is the relative speediness of its decision here.

A prominent Chinese dissident may proceed with his malpractice case against a law firm based on allegations that the firm failed adequately to protect his personal data from hackers, a Washington, D.C. district court said in an opinion on February 20.  In his $50 million suit, the plaintiff, Guo Wengui, alleges that after he retained the firm, someone (assumed to be associated with the Chinese government) penetrated the firm’s computer servers, gained access to his confidential information and published it on the Internet.

The district court turned back the firm’s motion to dismiss and allowed most of Wengui’s claims to go forward.  The case bears watching as cyberattacks increasingly target law firms, and legal IT teams struggle to stay one step ahead of security threats.

“Expect to be” a target

Wengui alleged in his complaint that he is a well-known dissident who exposed corruption and human rights abuses of the Chinese ruling party while he lived there.  After he fled China in 2015, Wengui came to New York.  Nonetheless, he alleged, the Chinese government has continued to harass him with demonstrations outside his home and a “negative propaganda campaign.”  He applied for political asylum and retained the law firm for potential assistance..

According to the complaint, the firm assured Wengui that it could protect his interests.  Wengui alleges that he warned the firm of the risks attendant to his status as a prominent dissident, including that the firm “should expect to be subjected to sophisticated cyber attacks,” and that it should “take special precautions” to prevent intrusion into and disclosure of his sensitive confidential information.

Nonetheless, Wengui alleged, in September 2017, the firm’s computer system was penetrated, and the hackers obtained Wengui’ s and his spouse’s sensitive personal information, including his asylum application.  The information was published and disseminated on social media, the complaint says.

Was cyber-breach a breach of duty?

The court held that Wengui pleaded viable claims for malpractice, breach of fiduciary duty and breach of contract.  Wengui’s claim that the firm’s information security measures were inadequate and unreasonable rested on more than the mere fact that “there was a cyber incident,” the court said.  And while it did not find that all failures to protect against a foreseeable cyberattack would be actionable standing on their own, the court said that here, there were additional factors:  Wengui “sufficiently” pleaded that the firm had misrepresented the manner in which it would protect his information in order to obtain his legal business.

Wengui also alleged that, despite the firm’s promise to take special precautions, it violated his express instructions by placing his confidential information on its servers and conveying it by e-mail, and that he was actually harmed when the Chinese government used the allegedly-hacked information as part of its “persecution and harassment” against Wengui.

These factors also pointed to the breach of the duty of reasonable care sufficient to sustain a malpractice claim at the pleading stage, and to support a breach-of-contract claim (although the latter “just barely,” said the court).

Corporate duty to protect?

In at least two cases, courts have gone so far as to hold that corporations have a duty to protect against a third person’s criminal act if the organization has a reason to anticipate the crime, and breaches its duty to customers if it fails to prevent a foreseeable cyberattack.  See Attias v. CatreFirst, Inc., 365 F. Supp. 3d 1, 21 (D.D.C. 2019); In re Arby’s Rest. Grp. Inc. Litig., 2018 U.S. Dist. LEXIS 131140 (N.D. Ga. Mar. 5, 2018).  In 2016, two plaintiffs filed a bellwether class action in the Northern District of Illinois against a law firm in advance of any cyber-breach, a development we discussed and one that worried commentators.  The putative plaintiffs later withdrew the complaint, and the law firm targeted in the suit later sued the putative plaintiffs’ lawyers.

We’ve written before about the reported susceptibility of law firms to data security breaches.  And late last year, the influential Sedona Conference proposed a new “data breach” privilege to protect information prepared in a cybersecurity context, even when not involving communication with an organization’s lawyer.

Negligence claims against law firms for information security breaches are sure to proliferate in the future as cybercriminals become ever more skillful and experienced in their attacks.  All lawyers should take note.

An Ohio law school grad might not be allowed to sit for this year’s bar exam partly because she and her husband have a combined educational debt of almost $900,000 that they are unlikely ever to pay off.

The state’s Board on Character and Fitness recommended that the applicant not be allowed to take the exam until 2024, and had harsh words for her situation, including that she had “learned to ‘work the system’ effectively.”   The Ohio Supreme Court heard oral arguments last month, and will decide whether to accept the Board’s findings and recommendation.  (You can watch the argument video here, in which the applicant argues her case pro se.)  The proceedings spotlight the issue of educational loans, which for some law school students can total hundreds of thousands of dollars.

Indebted for life

According to the Board opinion, the applicant is 59 years old and graduated from Capital University Law School in 2019.  Although the local county bar admissions committee concluded that the applicant met the character and fitness requirements necessary to take the Ohio bar exam, the Board invoked its sua sponte authority to carry out its own investigation.

The Board said in its opinion that the applicant’s share of the couple’s student loan debt was about $340,000, and the applicant testified that they are on a “percentage of income” payment plan, under which they will pay a percentage of their income — likely for the rest of their lives.  Currently, the payments on this educational debt are zero, based on the couple’s low income, the opinion said.

In addition to the educational debt, the Board opinion cited other debts that had been outstanding for many years, and some that had effectively “gone away” because of age.  Nonetheless, the Board acknowledged that the applicant was current on her present financial obligations.

Meritless litigation?

The Board was concerned not only with the applicant’s long-standing unpaid debt, but her involvement in about 60 civil actions that she brought on her own behalf in municipal, state and  federal courts relating to many different kinds of issues — personal injury, medical malpractice, car sales, rent due on her Section 8 housing, property law issues and bankruptcy.

The applicant admitted to the Board that she “did not know what she was doing” when she filed some of these suits; the Board characterized many as “ill-advised and … meritless.”  The Board concluded that the applicant appeared to be “a person who would rather file a lawsuit … than resolve an issue by negotiation or other means.”

Clear and convincing evidence of fitness

Ohio bar applicants have the burden of proving by clear and convincing evidence that they have the requisite character, fitness and moral qualifications to be admitted.  Ohio Gov. Bar R. I, § 11(D)(1).  (Other jurisdictions have the same standard of proof.)  And in Ohio, as in other jurisdictions, the “neglect of financial responsibilities” is a factor that must be considered in determining whether applicants have established their character and fitness.  Gov. Bar R. I § 13(D)(3).

Regulators take a dim view of significant debt when it is coupled with vague or unfeasible plans for repayment.  For instance, in a 2011 opinion, the Ohio Supreme Court turned down an applicant based on student debt of $170,000, coupled with additional credit-card debt, part-time employment, and lack of a feasible plan to satisfy the applicant’s financial obligations.

The underlying principle appears to be that, as the state supreme court said in a 2009 decision, “an applicant’s neglect of his or her own financial responsibilities bodes ill for the applicant’s ability to oversee the interests of clients with the diligence and integrity required of the profession.”

That might be a debatable point, but the fact remains that debt — a fact of life for a large proportion of bar applicants — can be a roadblock to getting a law license if the applicant doesn’t have a convincing strategy for dealing with it.

Most lawyers have a general understanding of the “no-contact rule”  — namely that under state versions of Model Rule 4.2, with a few exceptions, you can’t communicate directly on the subject of the representation with someone you know is represented by counsel.  But where does in-house counsel fit in?  Is in-house counsel “fair game” for ex parte contact by opposing counsel?

Last month, the Virginia Supreme Court approved Legal Ethics Opinion 1890, and answered “Yes,” in an opinion that also covered some other issues of concern to in-house counsel.

No need for protection

Even in the current legal services market, where there is a trend for corporate clients to in-source legal work, many continue to rely on outside help for litigation and other matters, setting up a seeming choice for an opponent’s counsel — reach out to a company’s inside lawyer, or contact outside counsel.

The new Virginia opinion lines up with several other authorities in confirming that contacting in-house counsel can be an ethically-permitted option, even under the “no contact” rule.

This question might come up in a couple other ways, too:  when in-house counsel wants to contact an opponent’s outside counsel, who must decide whether she can participate in the communication; or when in-house counsel for one party wants to communicate with in-house counsel for another party, when both are represented by outside counsel.

In confirming that a lawyer “is generally permitted to communicate with a corporate adversary’s in-house counsel about a case in which the corporation has hired outside counsel,” the Virginia State Bar Association’s Standing Committee  on Legal Ethics referred to the purpose of Rule 4.2.  The no-contact rule is “to protect uncounseled persons against being taken advantage of by opposing counsel” and to safeguard the client-lawyer relationship from interference, the Committee said.

Contact between the in-house lawyer and opposing counsel does not present either of these dangers, said the Committee.  It is not likely that in-house counsel would be manipulated into making harmful disclosures, or do so inadvertently.  Therefore, the Committee concluded, the in-house lawyer does not need the protection of the no-contact rule.

Mainstream view, and some nuances

Other jurisdictions have arrived at conclusions similar to the Virginia Ethics Committee’s.  See, e.g., Op. 331 (D. C. Bar Ass’n Oct. 2005) (generally, no prior consent needed from company’s outside counsel in order for a lawyer to communicate with in-house counsel on the subject of the representation);  In re Grievance Proceeding, 2002 U.S. Dist. LEXIS 18417, 2002 WL 31106389 (D. Conn. July 19, 2002) (general counsel of a corporation did not constitute a “party” for purposes of Connecticut Rule 4.2, and protecting attorney-client relationship did not require bar against ex parte contact);  Op. 2007-1 (N.Y. City Bar Ass’n Jan. 1, 2007) (discussing various scenarios and concluding under former disciplinary rule that lawyer with objective good faith belief that in-house counsel is acting as entity’s lawyer may communicate with in-house counsel of a party known to be represented by outside counsel).

Likewise, the ABA’s Formal Op. 06-443 (Aug. 5, 2006), says that Model Rule 4.2 “generally does not prohibit” outside counsel from communicating ex parte with an opposing party’s inside counsel about the subject of the representation.  See also Restatement (Third) of the Law Governing Lawyers § 100 cmt. [c].

There are some nuances, however, which Rule 4.2 and/or the ABA opinion point to.

  • an adverse attorney should not communicate without consent with inside counsel who is part of the company’s “constituent” group for the matter –who participated, for instance, in giving business advice or in making decisions that gave rise to the dispute;
  • contacting an organization’s in-house counsel after being asked not to might violate the no-contact rule; and
  • Rule 4.2 and its comments describe permissive exceptions including contacts that are authorized by law (such as the constitutional right to petition the government) or a court order, or that don’t relate to the subject of the dispute.

Have you recently made a career move — maybe going in-house?  Or shifting from a firm to government work?  When you’re dealing with a work-life change, watch out for details that can too-easily fall through the cracks — like your license to practice, the date it expires, and whether you are in line to get an expiration notice.

Illustrating the possible pitfalls:  a high-level Justice Department  lawyer was in the spotlight this week because he practiced for two months while unaware that his license had lapsed.  He issued apology letters, including to the Ninth Circuit, where he had presented an oral argument while unlicensed.

“I wish to correct…”

As reported in Law360, the lawyer heads the DOJ’s Environment and Natural Resources Division.  He has been a member of the D.C. bar since 1997, and worked at Kirkland & Ellis before joining the DOJ in 2018.  His license was deactivated October 1 for not paying his annual bar dues.

In apology letters he sent to three federal courts where he practiced while his license was inactive, the lawyer said that the D.C. bar did not have his correct address and that he didn’t get mail forwarded from his former firm; as a result, he didn’t receive notice about the dues deadline.  Once he discovered his license had lapsed, he paid up the next day, he said.

During his twelve years at Kirkland, the lawyer said in the letters, the firm handled payment of his bar dues.

“If in appearing at oral argument,” the lawyer wrote to the Ninth Circuit, “I implicitly represented that my D.C. bar license was active and was authorized to represent the United States at that time … I wish to correct any such implicit representation and extend my sincere apology.”

Don’t let this happen to you!

Model Rule 5.5 bars practicing law in a jurisdiction in violation of the regulation of the legal profession in that jurisdiction.  Every jurisdiction prohibits unlicensed practice.  We’ve pointed out before the woes that can befall in-house counsel, for example, who fail to keep up their corporate license registration.  Here, the problem appears to have been a career move from private practice to government work with the accompanying change of address.  In his apology letters, the lawyer pointed out that his old firm had also moved to a new address after he left.  That surely made the snafu worse.

I’ve practiced with a large firm for my whole career, and the DOJ lawyer’s situation also illustrates how relatively easy we big-firm lawyers have it when it comes to the nitty-gritty details of practice.  It’s easy to become dependent on great support services — like staff that takes care of annual registration dues, or administering the IOLTA account or running the conflict-checking data base.

Just be aware that when making a change from one practice environment to another, you may have to pick up some tasks — and a change-of-address form may be one of them.